Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from clares-jewellery.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, referring websites, and how you interact with the Site. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

Cookies – Data files placed on your device that often include an anonymous unique identifier.

Log files – Track actions on the Site and collect data including IP address, browser type, ISP, referring/exit pages, and timestamps.

Web beacons, tags, and pixels – Used to record browsing behavior on the Site.

When you make or attempt to make a purchase, we collect Order Information including your name, billing address, shipping address, payment details, email address, and phone number. This is referred to as “Order Information.”

Text Marketing and notifications

By entering your phone number at checkout or subscribing via forms, you agree to receive text notifications (including order updates and abandoned cart reminders) and marketing messages.

Messages will not exceed 10 per month. Consent is not a condition of purchase.

To unsubscribe, reply STOP. For help, reply HELP.

Message and data rates may apply.

How we use your personal information

We use Order Information to fulfill orders including payment processing, shipping, invoices, and confirmations, communicate with you, screen for risk or fraud, and send product updates or marketing based on preferences.

We use Device Information to detect fraud and security risks (including IP address), improve and optimize the website, and analyze customer behavior and marketing performance.

Sharing your personal information

We share personal data with third parties to operate our business:

Shopify (store platform): https://www.shopify.com/legal/privacy
Google Analytics (analytics): https://www.google.com/intl/en/policies/privacy/

We may also share data to comply with legal obligations or protect our rights.

Behavioral advertising

We use your data to show targeted ads and marketing.

You can opt out using:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Digital Advertising Alliance: http://optout.aboutads.info/

Do Not Track

We do not change tracking behavior when a Do Not Track signal is received.

Your rights

If you are a U.S. or international user, you may request access, correction, or deletion of your personal data.